No Refunds Policy

Effective Date: 24th August 2024

Thank you for supporting our Minecraft server by purchasing digital items such as ranks, cosmetics, and other in-game benefits. Before making a purchase, please carefully review our No Refunds Policy.

1. All Purchases Are Final

All purchases of digital items, ranks, cosmetics, and other in-game benefits are final and non-refundable. Once a transaction is completed and access to the purchased content is granted, no refunds, chargebacks, or cancellations will be issued.

2. Nature of Digital Products

The products and perks you purchase are digital and instantly accessible in-game. Given the nature of digital goods, we cannot remove or revoke access once they have been delivered, which makes refunds impossible.

3. Non Pay-to-Win Policy

Our server adheres to a strict non pay-to-win policy. All purchasable items are cosmetic or provide non-competitive benefits that do not give players unfair advantages. By purchasing, you acknowledge that these items are purely optional and do not affect gameplay balance.

4. Technical Issues and Delivery

In rare cases where there is a problem with the delivery of your purchase (e.g., a rank or perk not being applied correctly), we will work to resolve the issue. If a technical error occurs, please contact our support team within [Insert Timeframe] at [Support Email] so that we can assist you. Refunds will not be granted for technical issues but will be resolved through in-game adjustments.

5. Unauthorized or Mistaken Payments

If you believe a payment was made in error or without your consent, please contact us immediately at [Support Email] so that we can investigate. We take unauthorized transactions seriously and will review such cases, but refunds are not guaranteed if the content has been accessed or used.

6. Chargebacks and Account Bans

Attempting to circumvent this policy through chargebacks or payment disputes will result in a permanent ban from the server. We take chargebacks seriously as they violate the terms of service and impact the community.

7. Statutory Rights

This policy does not affect your statutory rights regarding defective products. If you receive content that is not as described or is fundamentally flawed, please contact us for assistance.